A. Metalex Industrial Corporation
We are committed to supplying industrial raw materials that conform to the grade, specification, dimensions and quantity ordered by our customers – delivered on time and at a fair price. To achieve this, we shall:
- Supply only genuine, original-grade material in the specified European, American, Indian or international grade – never a local substitute.
- Source material only from reliable, evaluated mills and manufacturers.
- Verify every consignment against the purchase order, applicable standard and mill test certificate before dispatch.
- Maintain traceability of material from heat number to customer delivery.
- Store, handle and pack material so that it reaches the customer free from damage and contamination.
- Train our people and continually improve our quality management system in line with ISO 9001.
- Listen to customer feedback and resolve any complaint promptly and fairly.